# RCBC Online Casino Dealer Hiring 2015
The world of online gaming has rapidly expanded over the past decade, creating numerous opportunities for individuals looking to embark on a career in this dynamic field. In 2015, RCBC (Rizal Commercial Banking Corporation) took an innovative step by hiring online casino dealers, which opened doors for many aspiring professionals. This article explores the aspects of this hiring initiative, including the job requirements, training provided, and the overall impact on the industry.
## 1. Overview of Online Casino Dealer Role
Online casino dealers primarily facilitate digital games such as poker, blackjack, and roulette. Their responsibilities include:
- **Managing Game Protocols**: Ensuring that games are run correctly and fairly.
- **Customer Interaction**: Engaging with players through live chat and video feeds.
- **Game Setup**: Preparing the gaming table and materials for play.
In 2015, RCBC recognized the potential of virtual gambling and aimed to attract skilled individuals who could enhance the player's experience.
## 2. Essential Qualifications
To be considered for a dealer position at RCBC’s online casino, candidates needed to possess specific qualifications. Key requirements included:
- **Age Requirement**: Applicants must be at least 21 years old.
- **Educational Background**: A high school diploma or equivalent was necessary, while a degree in hospitality or a related field was preferred.
- **Experience**: Prior experience in dealing or customer service was advantageous but not mandatory.
These criteria ensured that selected candidates could adapt quickly to the demands of the role while providing excellent service.
## 3. Training Programs
RCBC invested significantly in training its new hires to meet industry standards. The training program encompassed several essential components:
- **Game Mechanics**: Detailed instructions on how to operate various casino games.
- **Communication Skills**: Training on effective communication techniques to engage players.
- **Customer Service**: Techniques for managing player interactions and resolving issues.
The comprehensive training aimed to create professionals who were not only skilled dealers but also exceptional customer service representatives.
## 4. Job Benefits and Opportunities
Working as an online casino dealer at RCBC provided several advantages:
- **Competitive Salary**: Dealers received attractive compensation packages.
- **Flexible Hours**: Shifts often accommodated diverse schedules, making it appealing for many.
- **Career Growth**: Successful dealers could advance to managerial roles or specialized fields within the gaming industry.
These benefits contributed to a positive work environment, encouraging retention and fostering career development.
## 5. Impact on the Industry
The hiring initiative in 2015 marked a significant shift within the Philippine online gambling sector. Several impacts included:
- **Job Creation**: The demand for online dealers led to increased employment opportunities in the region.
- **Professional Development**: Enhanced training programs set higher standards within the industry.
- **Innovation in Gaming**: With skilled dealers at the helm, online platforms improved their offerings, benefiting both players and operators.
RCBC’s foresight in hiring dealers reflected a broader trend in the evolving landscape of online gaming.
## Conclusion
The hiring of online casino dealers by RCBC in 2015 was a transformative moment for both the Bank and the gaming industry. By establishing a robust training program and focusing on skill development, RCBC not only addressed the demand for quality dealers but also contributed positively to the local job market. As the online casino world continues to grow, initiatives like this underline the importance of professional standards and workforce development in enhancing player experiences.
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