# The Online Casino Dealer Hiring Process in RCBC 2016
In 2016, RCBC (Rizal Commercial Banking Corporation) ventured into the burgeoning world of online gaming by hiring dealers for its new online casino division. This article will provide an overview of the hiring process, the requirements, and what prospective dealers can expect in this dynamic field.
## 1. Overview of Online Casino Dealership
The rise of online casinos has generated significant employment opportunities across various roles, particularly for dealers who facilitate games via live streaming. In 2016, RCBC recognized the potential of this market and aimed to recruit skilled individuals who could deliver an engaging gaming experience to players around the world.
## 2. Qualifications for Online Casino Dealers
### 2.1 Educational Background
Most positions required candidates to have at least a high school diploma or equivalent. However, possessing a degree in hospitality, tourism, or a related field could provide an edge in the competitive selection process.
### 2.2 Relevant Experience
Experience in the gaming industry was highly regarded but not always necessary. Candidates who had prior roles in customer service or sales were also considered, as these traits are vital in dealing with players effectively.
### 2.3 Skills Needed
Key skills sought after included:
- **Communication**: The ability to interact clearly and engagingly with players.
- **Mathematical Proficiency**: Dealers needed a strong grasp of math for gaming payouts and odds.
- **Technical Savvy**: Comfort with streaming technology and gaming software was essential.
## 3. The Hiring Process
The hiring process at RCBC followed a structured format that aimed to assess both competencies and personality traits.
### 3.1 Application Submission
Interested candidates were required to submit an online application, including a resume highlighting their relevant experience and skills.
### 3.2 Initial Interview
Shortlisted candidates underwent an initial interview, which was typically conducted via video conferencing. This allowed the recruitment team to assess the candidates' communication skills and professionalism in a virtual setting.
### 3.3 Game Simulation
Candidates who passed the initial interview were invited to participate in a game simulation. This critical phase tested their ability to conduct a game, manage time effectively, and engage players while maintaining accurate payouts.
### 3.4 Final Interview
Successful candidates from the simulation were called back for a final interview. This focused on their ability to handle challenging situations and maintain composure under pressure.
### 3.5 Training Program
Once hired, newly selected dealers underwent a rigorous training program. This program covered everything from game rules and customer interaction to technical training on the streaming software used by RCBC’s online casino.
## 4. Conclusion
The dealer hiring process at RCBC in 2016 was comprehensive and aimed at selecting the best talents in the online gaming sector. With increased demand for online casino operations, RCBC sought individuals who not only met educational and experiential qualifications but also embodied the engaging spirit that makes online gaming exciting.
As the industry continues to evolve, the demand for skilled online casino dealers is likely to rise, providing further opportunities in this dynamic field. The meticulous hiring process implemented by RCBC serves as a model for other organizations looking to enter the online gaming arena, ensuring that they select competent professionals who can deliver high-quality experiences to players worldwide.
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